At NALA MADE, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make purchases from us. By using our website or placing an order, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information that you provide to us when you interact with our website, place an order, or sign up for communications. This may include:
Personal Information: Your name, email address, shipping/billing address, and phone number.
Payment Information: Payment details such as credit card numbers or other payment methods (processed through third-party payment processors).
Browsing Data: Information about your visit to our site, including your IP address, browser type, device type, and browsing history (e.g., which pages you visit, products you view, etc.). We may collect this data using cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders, including shipping and billing.
To improve your customer experience by offering personalized product recommendations, promotions, and a smoother browsing experience.
To respond to your inquiries, provide customer service, and send order updates.
To send you marketing communications (if you have opted in).
To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information with Third Parties
We may share your personal information with trusted third parties to help us provide services related to your purchases and website experience. These third parties include:
Payment Processors: We use third-party services such as Stripe, PayPal, and other payment gateways to process payments securely. These services may collect and store your payment information. We do not store sensitive payment details ourselves.
Website Hosting & Analytics: We use Squarespace to host our website. Squarespace may collect and store data such as your IP address, device type, and browsing behavior on our site. Squarespace helps us monitor traffic, user behavior, and website performance to enhance your experience. For more details, please refer to their Privacy Policy.
Marketing & Email Communication Services: We may use third-party email marketing services such as Mailchimp to send promotional communications. These services may collect and store your email address to manage our communications with you. You can opt-out of these communications at any time.
Shipping Providers: We share your order details with shipping companies (e.g., USPS, FedEx, UPS) to fulfill and track your orders.
Legal & Compliance: We may share your information with third-party legal, regulatory, or compliance providers if required by law.
4. Cookies and Tracking Technologies
We use cookies and similar technologies (like pixels and web beacons) to collect browsing data and enhance your experience on our site. Cookies help us remember your preferences, analyze site traffic, and provide personalized content and ads.
You can control cookie settings through your browser. However, disabling cookies may limit some website functionality.
5. Your Rights & Choices
Depending on where you are located, you may have certain rights related to your personal information:
Access: You can request a copy of the personal data we have on file for you.
Correction: If your information is incorrect or incomplete, you can request corrections.
Deletion: You can request that we delete your personal data, subject to applicable legal obligations.
Opt-Out: You can opt out of marketing emails at any time by following the unsubscribe link in our emails.
If you wish to exercise any of these rights, please contact us at natalia@nalamade.com.
6. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet is 100% secure, so while we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us to have it removed.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. Please review the policy periodically for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
NALA MADE Email: Natalia@nalamade.com Phone: (404)9891910